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By mail:
Texas State Board of Plumbing Examiners
P.O. Box 4200
Austin, Texas 78765-4200

Physical address/location of office and exam center:
929 East 41st St., Austin, TX 78751


(You must use the above physical address for deliveries or overnight shipments)


By email:

Send requests for address updates to:

Address or phone number change requests may be made via email. You must include in the email request, your full name, license/registration number with rank, current address of record and date of birth along with your new address and/or telephone number.  

Send formal complaints to:

Send general questions or concerns to:

Send insurance certificate updates to:

Note: So that we may provide the best service possible, we ask that you submit certificates of insurance directly to the email address listed above only, as multiple submittals of the same certificate, to more than one of our addresses, will slow the processing of all certificates. Please allow up to 10 days for processing. A current certificate of insurance form is available from our website at:  Certificate of Insurance Form

Send requests to: to receive notice of our upcoming open meetings. Open meeting agendas are posted on our website in addition to being published in the Texas Register. Board meetings are held quarterly, while committee meetings are held as necessary.

Send requests to receive our newsletter to: Newsletters are a great way to stay updated. 

Send Open Record requests to:

Send renewal questions to:

A replacement renewal form may be requested at the above address. Questions regarding renewals in progress can also be sent to the above address. Please send your full name, license/registration number with rank, and address with your request.

For faster service, see the steps below to become an online renewal customer.

Note: You may renew your license and/or registration and apply for new licenses and registrations online, by visiting the online services section of our website at: The first step to renew a license or registration online, is to register for a secure online account through the online system using the link above.  Please note that the online system link will open in a new window. You will need a valid email address to register for your secure online account. The email address you register will become your User ID. The registration of your email address and creation of an online user account is a one-time only process

By fax to all departments except Complaint/Enforcement at
(512) 450-0637

By fax to the Complaint/Enforcement Department at:
(512) 302-5090


By telephone via department extension:
Austin Local Main Number (512) 936-5200

Toll Free Number (within Texas)

(800) 845-6584

Please allow at least 30 days after submitting your application before calling our office to check the status of new Apprentice registrations or examination applications. If your new Apprentice registration application has been processed, your new Apprentice registration number can be located by performing a search using the full name you supplied on the application. If you find your new number, then your card is in the mail and you should receive the card within a few days. The address shown on the screen with your new registration number is where the card will be mailed. If needed, please see email contacts above regarding address updates. Please search here before you call:;jsessionid=54514C47D1DF147009A1A5D90CF38E7E.worker2

Initial Apprentice Registration processing and information ext. 65248
Renewal Information ext. 65248
Complaint Information ext. 65249
Code Information ext. 65221
Examination Department ext. 65232
Enforcement Information ext. 65249
License Law/Board Rule/Compliance ext. 65221
Open Records Requests ext. 65222
Accounts Payable ext. 65226

Agency Administration:
Executive Director - Lisa G. Hill (512) 936-5233
Executive Assistant - Mayra Zamarripa (512) 936-5222
Accounting - Konjit Tesfaye (512) 936-5226
Director of Enforcement - Stephen P. Davis (512) 936-5221
Attorney on Staff - Helen Kelley (512) 936-5202
Veterans Liaison - Alex Rosenthal (512) 936-5224